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FAQ

Stock and Availability

What happens if an item is out of stock?
I’ve ordered multiple items with different stock availability. When will these be delivered?


What happens if an item is out of stock?

Whilst we make every effort to ensure all items in store are always in stock, occasionally some items will be temporarily out of stock.

On the product page, if the item you have selected is out of stock, you will see "email me when available" (this may appear in the size drop down menu if you are ordering clothing). If you select this item:

  1. An input box will appear below the list
  2. Enter your email address
  3. Press the "Submit" button
  4. When the item is back in stock, an email will be sent to you

If you prefer not to receive an email, add the item to a Wishlist and check the list from time to time.

Items in high demand
If a particular item is in high demand we will need to re-order from our suppliers. If this is the case then the number of days that this process will take will be quoted on the product details page. For example, "Available within 7 days".

If we cannot get any more stock
If an item is out of stock and we cannot get any more stock, we will generally remove the item from sale. However, if there is an item that you really want, email our Customer Services team with the details of the item you wish to purchase and we will do our best to try and get it for you.


I have ordered multiple items with different stock availability. When will these be delivered?

If you have selected multiple items with different availability times then we will despatch your order when all the items are ready. If you need some items quicker than others then you will need to order them separately.

Delivery and Shipping

CHRISTMAS 2018 DELIVERY DEADLINES

Please note the last dates for Christmas delivery.


EUROPE


UNITED KINGDOM

Non-Personalised Items, Standard Delivery, 1pm 22nd December. Personalised Items, Standard Delivery, 11pm 17th December. Non-Personalised Items, Express Delivery, 1pm 23rd December. Personalised Items, Express Delivery, 11pm 18th December

BELGIUM

Non-Personalised Items, Standard Delivery, 11am 19th December. Personalised Items, Standard Delivery, 11pm 14th December. Non-Personalised Items, Express Delivery, 11am 20th December. Personalised Items, Express Delivery, 11pm 15th December

DENMARK

Non-Personalised Items, Standard Delivery, 11am 17th December. Personalised Items, Standard Delivery, 11pm 12th December. Non-Personalised Items, Express Delivery, 11am 20th December. Personalised Items, Express Delivery, 11pm 15th December

FRANCE

Non-Personalised Items, Standard Delivery, 11am 19th December. Personalised Items, Standard Delivery, 11pm 14th December. Non-Personalised Items, Express Delivery, 11am 20th December. Personalised Items, Express Delivery, 11pm 15th December

GERMANY

Non-Personalised Items, Standard Delivery, 11am 19th December. Personalised Items, Standard Delivery, 11pm 14th December. Non-Personalised Items, Express Delivery, 11am 20th December. Personalised Items, Express Delivery, 11pm 15th December

IRELAND (EIRE)

Non-Personalised Items, Standard Delivery, 11am 19th December. Personalised Items, Standard Delivery, 11pm 14th December. Non-Personalised Items, Express Delivery, 11am 20th December. Personalised Items, Express Delivery, 11pm 15th December

ITALY

Non-Personalised Items, Standard Delivery, 11am 16th December. Personalised Items, Standard Delivery, 11pm 11th December. Non-Personalised Items, Express Delivery, 11am 20th December. Personalised Items, Express Delivery, 11pm 15th December

NETHERLANDS

Non-Personalised Items, Standard Delivery, 11am 19th December. Personalised Items, Standard Delivery, 11pm 14th December. Non-Personalised Items, Express Delivery, 11am 20th December. Personalised Items, Express Delivery, 11pm 15th December

RUSSIA

Non-Personalised Items, Standard Delivery, 11am 4th December. Personalised Items, Standard Delivery, 11pm 29th November. Non-Personalised Items, Express Delivery, 11am 9th December. Personalised Items, Express Delivery, 11pm 4th December

SPAIN (Mainland)

Non-Personalised Items, Standard Delivery, 11am 16th December. Personalised Items, Standard Delivery, 11pm 11th December. Non-Personalised Items, Express Delivery, 11am 19th December. Personalised Items, Express Delivery, 11pm 14th December

SPAIN (Non-Mainland)

Non-Personalised Items, Standard Delivery, 11am 12th December. Personalised Items, Standard Delivery, 11pm 7th December. Non-Personalised Items, Express Delivery, 11am 14th December. Personalised Items, Express Delivery, 11pm 9th December

SWEDEN

Non-Personalised Items, Standard Delivery, 11am 16th December. Personalised Items, Standard Delivery, 11pm 11th December. Non-Personalised Items, Express Delivery, 11am 20th December. Personalised Items, Express Delivery, 11pm 15th December

WESTERN EUROPE

Non-Personalised Items, Standard Delivery, 11am 10th December. Personalised Items, Standard Delivery, 11pm 5th December. Non-Personalised Items, Express Delivery, 11am 19th December. Personalised Items, Express Delivery, 11pm 14th December

REST OF EUROPE

Non-Personalised Items, Standard Delivery, 11am 4th December. Personalised Items, Standard Delivery, 11am 29th November. Non-Personalised Items, Express Delivery, 11am 18th December. Personalised Items, Express Delivery, 11pm 13th December


NORTH AMERICA


CANADA

Non-Personalised Items, Standard Delivery, 11am 5th December. Personalised Items, Standard Delivery, 11pm 30th November. Non-Personalised Items, Express Delivery, 11am 19th December. Personalised Items, Express Delivery, 11pm 14th December

MEXICO

Non-Personalised Items, Standard Delivery, 11am 18th December. Personalised Items, Standard Delivery, 11pm 13th December. Non-Personalised Items, Express Delivery, 11am 18th December. Personalised Items, Express Delivery, 11pm 13th December

USA

Non-Personalised Items, Standard Delivery, 11am 13th December. Personalised Items, Standard Delivery, 11pm 8th December. Non-Personalised Items, Express Delivery, 11am 19th December. Personalised Items, Express Delivery, 11pm 14th December


OCEANIA


AUSTRALIA

Non-Personalised Items, Standard Delivery, 11am 12th December. Personalised Items, Standard Delivery, 11pm 7th December. Non-Personalised Items, Express Delivery, 11am 18th December. Personalised Items, Express Delivery, 11pm 13th December

NEW ZEALAND

Non-Personalised Items, Standard Delivery, 11am 7th December. Personalised Items, Standard Delivery, 11pm 2nd December. Non-Personalised Items, Express Delivery, 11am 17th December. Personalised Items, Express Delivery, 11pm 12th December

REST OF OCEANIA

Non-Personalised Items, Standard Delivery, 11am 29th November. Personalised Items, Standard Delivery, 11pm 24th November. Non-Personalised Items, Express Delivery, 11am 13th December. Personalised Items, Express Delivery, 11pm 8th December


ASIA


CHINA

Non-Personalised Items, Standard Delivery, 11am 2nd December. Personalised Items, Standard Delivery, 11pm 27th November. Non-Personalised Items, Express Delivery, 11am 17th December. Personalised Items, Express Delivery, 11pm 12th December

HONG KONG

Non-Personalised Items, Standard Delivery, 11am 9th December. Personalised Items, Standard Delivery, 11pm 4th December. Non-Personalised Items, Express Delivery, 11am 19th December. Personalised Items, Express Delivery, 11pm 14th December

JAPAN

Non-Personalised Items, Standard Delivery, 11am 5th December. Personalised Items, Standard Delivery, 11pm 30th November. Non-Personalised Items, Express Delivery, 11am 17th December. Personalised Items, Express Delivery, 11pm 12th December

KOREA (Republic)

Non-Personalised Items, Standard Delivery, 11am 29th November. Personalised Items, Standard Delivery, 11pm 24th November. Non-Personalised Items, Express Delivery, 11am 17th December. Personalised Items, Express Delivery, 11pm 12th December

SINGAPORE

Non-Personalised Items, Standard Delivery, 11am 4th December. Personalised Items, Standard Delivery, 11pm 29th November. Non-Personalised Items, Express Delivery, 11am 19th December. Personalised Items, Express Delivery, 11pm 14th December

REST OF ASIA

Non-Personalised Items, Standard Delivery, 11am 29th November. Personalised Items, Standard Delivery, 11pm 24th November. Non-Personalised Items, Express Delivery, 11am 14th December. Personalised Items, Express Delivery, 11pm 9th December


MIDDLE EAST


SAUDI ARABIA

Non-Personalised Items, Standard Delivery, 11am 16th December. Personalised Items, Standard Delivery, 11pm 11th December. Non-Personalised Items, Express Delivery, 11am 17th December. Personalised Items, Express Delivery, 11pm 12th December

UAE

Non-Personalised Items, Standard Delivery, 11am 17th December. Personalised Items, Standard Delivery, 11pm 12th December. Non-Personalised Items, Express Delivery, 11am 19th December. Personalised Items, Express Delivery, 11pm 14th December

REST OF MIDDLE EAST

Non-Personalised Items, Standard Delivery, 11am 29th November. Personalised Items, Standard Delivery, 11pm 24th November. Non-Personalised Items, Express Delivery, 11am 16th December. Personalised Items, Express Delivery, 11pm 11th December


CENTRAL & SOUTH AMERICA


BRAZIL

Non-Personalised Items, Standard Delivery, 11am 18th December. Personalised Items, Standard Delivery, 11pm 13th December. Non-Personalised Items, Express Delivery, 11am 18th December. Personalised Items, Express Delivery, 11pm 13th December

COLUMBIA

Non-Personalised Items, Standard Delivery, 11am 18th December. Personalised Items, Standard Delivery, 11pm 13th December. Non-Personalised Items, Express Delivery, 11am 18th December. Personalised Items, Express Delivery, 11pm 13th December

REST OF CENTRAL & SOUTH AMERICA

Non-Personalised Items, Standard Delivery, 11am 29th November. Personalised Items, Standard Delivery, 11pm 24th November. Non-Personalised Items, Express Delivery, 11am 13th December. Personalised Items, Express Delivery, 11pm 8th December


AFRICA


ALL REGIONS

Non-Personalised Items, Standard Delivery, 11am 29th November. Personalised Items, Standard Delivery, 11pm 24th November. Non-Personalised Items, Express Delivery, 11am 13th December. Personalised Items, Express Delivery, 11pm 8th December


UK DELIVERIES


UK Standard Delivery - Delivery takes 1-3 working days from when the order leaves our warehouse. This option will not guarantee delivery on a specific date and may be left in a safe location. Please allow at least 6 working days should you need to contact our Customer Service for tracking purposes. Please note that this service is not available to Northern Ireland, non-mainland UK and certain remote areas.

UK Standard delivery is free on all orders over £100 or £4.95 otherwise.


UK Click and Collect - (over 5000 locations, 2-3 working days) - A safe place to pick up your parcel without having to wait in for your delivery. Click and collect allows you to pick up your parcel from a local collection point (collection point finder available at checkout). There are over 5,000 local collection points in convenience stores across the country open from early in the morning until late at night, 7 days a week.


Need it faster?

UK Express Delivery - Express Delivery takes 1 working day from when the order leaves our warehouse. You need to place your order before 8pm and without any personalisation or badge printing for same day despatch. Please note that delivery to Northern Ireland, non-mainland UK and certain remote will take longer.


If your order includes a personalised item this may add an additional 3-5 days to dispatch of your order regardless of which delivery service is selected.


Depending on the weight, volume and value of your order and your delivery address, we will select an appropriate carrier to deliver your order.


We do not offer guaranteed delivery on weekends or public holidays.


INTERNATIONAL DELIVERIES


Standard International Delivery - (3 - 10 days) - This service will be delivered through your local mail service and does not usually come with a tracking number. Orders are usually delivered within 3-10 days but in the event that it takes longer than this, please allow upto 20 working days from the date your order leaves our warehouse.


Please note: In order to qualify for Standard International Delivery your order must meet the below criteria. If your order exceeds any of them the standard delivery option will not be available:

  • Order must be under 2kg
  • Order must be under £150 in value
  • Order must be no larger than 60cm x 60cm x 60cm

Express International Delivery - (1 - 4 days) - Our international express carrier provides a fully traceable delivery service. Normally 1 - 4 working days transit time from when the order leaves our warehouse.


Some more remote addresses may incur longer transit times. Cost dependent on the weight and volume of your order.


If your order includes a personalised item this may add an additional 3-5 days to dispatch of your order regardless of which delivery service is selected.


ADDITIONAL INFORMATION


CUSTOMS & DUTY

Unless otherwise stated, all items are shipped from the United Kingdom and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs.

We are unable to advise what the thresholds and rates are for other countries as these are determined by the respective governments and can vary significantly between countries and even items. If upon delivery there are any additional charges due our carrier will contact you to arrange payment.


Different Stock Availability - If you have selected items with different availability times then we will despatch your order when all items are ready:


Despatching of Orders - Although we try to process and despatch your order on the day of order, this may not always be possible, for the following reasons:

  • Pre-Orders - Products on Pre-Order or products that are not in stock at the time of ordering will despatched in the period specified on the website

  • Payment Card Checks - Sometimes we may need to make additional checks on your payment card which could delay your order. This is to reduce the risk of fraud.

  • Personalised items - items requiring personalisation for example with additional name, numbering and badges added may take an extra 3-5 days before they are ready to be despatched.

Payments

Which credit/debit cards do you accept?
Which currencies are payments accepted in?
How do I change the currency on the site?
Where can I find my credit/debit card security number?
How long does it take for the transaction to go through?
Can I change my order?
When will my credit/debit card be charged?


Which credit/debit cards do you accept?

We currently accept the following credit cards:

  • Mastercard Credit / Debit
  • Maestro
  • Solo
  • International Maestro
  • Visa Credit / Debit
  • American Express

Which currencies are payments accepted in?

We accept payment in the following currencies:

  • British Pounds Stirling (£)
  • US Dollars ($)
  • Euro (€)

How do I change the currency on the site?

Click the appropriate currency symbol at the top right of the page.

When you click one of these symbols, the page you are on will refresh and all prices will be displayed in your new currency. Prices will be displayed in your new currency until you change it again, even if you leave the site and come back later.


Where can I find my credit/debit card security number?

Your credit/debit card security number is a 3 digit number which can be found on the far right side of the signature strip on the back of your card. This 3 digit number is unique to your card, and gives you extra protection against fraud.

Note: with American Express cards, the card security number is 4 digits long and is printed on the front of the card.


How long does it take for the transaction to go through?

After you have confirmed your purchase, we make an immediate connection to NatWest Bank to verify the card and amount, so that authorisation is given before we complete the order.


Can I change my order?

If you wish to change your order, you will need to contact the Customer Services team as soon as possible after placing your order. This is because we start processing the order as soon as the order confirmation email is sent. This enables us to provide you with the quickest possible service.


When will my credit/debit card be charged?

No actual payment is taken until your goods are being packed for delivery. Pre-order items will also not be charged for until your goods are being packed for delivery.

Your Security

MLB Store Europe has a committed Security Policy. We will retain copies of the information that you provide when you:

  • register on this site
  • order any products from this Site
  • enter into any competitions

Is placing an order secure?
How can I tell if the MLB Shop.com site is a secure one?
What else can I do to ensure my details remain safe?
How is my data protected?
Who are VeriSign?
What is encryption and how does it work?
Do you check for fraudulent credit/debit cards?
Where can I find my credit/debit card security number?
Who are Datacash and what do they do?
What legal protection do I have?


Is placing an order secure?

When you order anything from the MLB Shop.com your order is made over a secure connection. This means that all the personal information you enter will be encrypted so it cannot be read as it travels over the Internet. Encryption is used on all pages within the buying process, making shopping on the MLB Shop.com as safe as possible.


How can I tell if the MLB Shop.com site is a secure one?

You can tell that our site is secure by looking for the following:

  • a picture of a small padlock - this normally appears bottom right of the browser window.
  • in the web page address a secure page will begin with "https://" denoting that the site is using a secure server for the transaction of data.
  • right click on the page, select "properties" (or "view frame info"). The resulting page will have a section called "Security info for this page" or a button called "certificates". These will show:
    • the website owner,
    • the security company (in our case, Verisign)
    • the level of encryption.

If you have any concerns about the security of our site, or if you have any further queries, please contact the Customer Services team.


What else can I do to ensure my details remain safe?

Look for a VeriSign logo and only purchase from merchants you know and trust. In addition to encrypting the data you send over the Internet, the certificate can be used to confirm and authenticate the identity of a web sites owner (in this case, the merchant).

Because digital certificates act as electronic signatures they cannot be forged, you can be certain the connection is secure if either RSA DATA SECURITY INC. or VeriSign Inc has issued the certificate.


How is my data protected?

We implement a number of sophisticated security measures to ensure the safety of the personal information you provide. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.

Once you have passed your credit/debit card details to us, they are stored in an encrypted format on our DataCash server located behind a firewall. Access to this machine is strictly controlled, preventing unauthorized access to your personal data.


Who are VeriSign?

VeriSign, Inc. is the leading provider of digital authentication services and products for electronic commerce and other forms of secure communications. For more information on VeriSign please visit their web site at http://www.verisign.com.

If you have any concerns about the security of our site, or if you have any further queries, please contact the Customer Services team.


What is encryption and how does it work?

Put simply, encryption changes data so that it becomes completely unreadable to anyone other than the intended recipient.

Now for the technical bit!

  1. When you establish a secure connection, the downloaded web site sends a digital certificate to your web browser.
  2. When the certificate arrives, it contains a public key, which functions as a one-way encryption device.
  3. The browser then uses this key to scramble your personal data (credit card Information) before sending it over the Internet.

All credit card details are encrypted using VeriSign 40bit SSL (Secure Sockets Layer) Software. Information encrypted with the public key cannot be decrypted without the corresponding private key, which only the merchant has.

Without this exclusive, private key, your personal information cannot be read.


Do you check for fraudulent credit/debit cards?

When we receive your credit/debit card details, an on-line check of your credit/debit card is made. This process ensures the card number you entered actually corresponds to a real card number and is not a bogus card.

The Datacash system also checks various "Hot Card lists" to ensure that no fraudulent use is being made of any credit/debit card. This on-line verification of your details is carried out over a secure line to the bank. credit/debit card data is never sent over the Internet using the validation process.

We also carry out random security checks on cards to ensure we help prevent fraud - please note that we do not intend any discourtesy if your card is chosen for a random check. We reserve the right to withhold any order from despatch in order to process further security checks. This can delay an order for up to 36 hours.


Where can I find my credit/debit card security number?

Your credit/debit card security number is a 3 digit number which can be found on the far right side of the signature strip on the back of your card. This 3 digit number is unique to your card, and gives you extra protection against fraud.

Note: with American Express cards, the card security number is 4 digits long and is printed on the front of the card.


Who are Datacash and what do they do?

Datacash are a leading payment system provider to online businesses. We have chosen them as a partner for our secure server software.

For further information about DataCash please visit their web site at http://www.datacash.com.


You are protected by the normal laws of England, in particular The Sale and Supply of Goods Act 1994 (c. 35) and the Consumer Protection Act 1987 (c.43)

Your Profile

What is 'Your Profile'?
Do I need to create a profile?
How do I update my personal information?
What should I do if I forget my password?
How can I tell which carrier has been used?
How do I remove my profile?


What is 'Your Profile'?

'Your Profile' is an area of the site where the information that you submitted during registration is stored. There are numerous things you can do in this section:

  • Amend or update your personal details (i.e. if you move house, you will want to change your address)
  • Create an Address Book (useful for delivery to addresses other than your own). Here you can add, view, edit and delete addresses
  • Change your password
  • Track orders
  • View your order history
  • Set the preferences for the emails you receive from us
  • View your Wishlist


Do I need to create a profile?

If you already have a profile set up with the NFL Shop.com, you can log in using the same email address and password. There is no need to create a new profile. If you have not created a profile, you can browse through the site without setting up a profile. The first time you purchase an item from us, a profile will be set up automatically for you as you will need to enter this information to successfully place an order.


You will be asked to enter your email address and a password. Once your profile has been created we will be able to send you order confirmations, let you know how your order is progressing and, depending on your preferences, send you details of special offers via email.


How do I update my personal information?

  1. Click on 'Your Profile' at the top of any page
  2. Enter your username and password
  3. Click on 'Personal Details'
  4. Update your personal details as required
  5. Click the 'Submit' button

What should I do if I forget my password?

If you forget your password:

  1. Click on the 'Forgot Password' link in the 'Your Profile' area at the top of the screen.
  2. Enter your email address
  3. An email will be sent to you with a new password.
  4. Login to 'Your Profile' using your new password
  5. Click 'Password'
  6. Enter a new password
  7. Click the 'Submit' button

How can I tell which carrier has been used?

Here's how you can found out which carrier has been used to deliver your order:

  1. Click on 'Your Profile' and log in
  2. Click on the 'Order History' link
  3. Each order will show the carrier used

Alternatively, check your despatch email where you can also find confirmation of the carrier used.


How do I remove my profile?

You have the right to remove your personal information and preferences. In order to do this, please write to us including the following information:

  1. Your name,
  2. Your address and/or...
  3. The e-mail address you set up the profile with.
  4. Post your letter to the following address:

NFL Shop.com
c/o Fanatics
Greengate
Manchester
England
M24 1FD

Gift Vouchers & Promotions

EUROPE.MLBSHOP.COM Survey – Win 2 tickets to an MLB international series game of your choice - Terms and Conditions

1. This promotion is open to anyone who is signed up to the EUROPE.MLBSHOP.COM newsletter, completes our customer survey and who is aged 18 and over, with the exception of residents of Northern Ireland, the Promoter’s employees or their immediate families; anyone connected with the promotion; or employees of the National Football League and its Member Teams, and MLB Properties, Inc., (collectively the “MLB Entities”) or their immediate families.

2. All surveys must be completed on or before midday on July 31st 2016. The prize draw will take place on [August 4th 2016] after midday. Only one entry may be recorded per person. The winner will be drawn at random from the survey completions.

3. The winner will be contacted via email or telephone. If (i) the Promoter is unable to contact the winner, or (ii) the prize is declined; or (iii) a winner forfeits the prize under these terms and conditions, or cannot take the prize due not being able to comply with these terms and conditions then the Promoter may at its absolute discretion draw an alternative winner.

4. The winner’s name and county can be obtained by sending a SAE to the Promoters address below.

The prize:

2 x Tickets to an MLB International series game in London - Approximate retail value - £200.00

5. All elements of the prize are subject to availability, non transferable and non refundable there are no cash alternatives. The winner agrees not to sell, offer to sell or use the prize for any commercial or promotional purpose (including placing the prize on an internet auction site).

6. The Promoter’s decision is final and no correspondence will be entered into.

7. Winners agree to participate in publicity accompanying or resulting from the promotion. No additional compensation will be awarded for such promotional activities.

8. Events may occur that render the prize draw itself or the awarding of the prize impossible or impractical, accordingly the Promoter may at its absolute discretion vary, amend or cancel the promotion including these terms at any time without notice and the entrant agrees that no liability shall attach to the Promoter as a result thereof.

9. By entering the prize draw, entrants will be deemed to be bound by and have accepted these terms and conditions.

10. By entering this promotion, entrants agree the Promoter and its respective advertising and promotional agencies and the MLB Entities assume no liability and release them there too for any personal injury or property damage or losses of any kind, including without limitation, direct, indirect, consequential, incidental or punitive damages which may be sustained by participating in the Contest. Furthermore, the Promoter and its respective advertising and promotional agencies, the MLB Entities Prizing Suppliers assume no liability for any additional aspects of the contest.

11. By entering the contest and accepting a prize, the winner hereby consents to the reasonable use by the MLB Entities of the winner's photograph, voice, likeness and/or image, contents of the entry form and the name and age of the winner without any further compensation for any future promotional activity.

12. To enter offline, send your name and address, by the closing date, to: MLB Shop Europe Customer Services, c/o Fanatics International Ltd., Greengate, Middleton, Manchester, M24 1FD, United Kingdom. At which point a paper survey will be posted to you, once this is returned you will be entered into the competition. Only one entry per stamped mailed envelope. Bulk entries or entries sent through trade, consumer groups, agents or third parties will not be accepted.

13. This promotion and these terms and conditions is governed by English law and the English courts shall have exclusive jurisdiction over any proceedings in connection with this promotion.

PROMOTER: FANATICS INTERNATIONAL, GREENGATE, MIDDLETON, MANCHESTER, M24 1FD, UK.

TERMS & CONDITIONS FOR 15% OFF YOUR NEXT ORDER

This gift certificate will expire at midnight on 31/08/16 or as soon as it is used, whichever is sooner. The gift certificate can only be redeemed once either online or by phone. Promotional gift certificates cannot be applied to orders already placed with us. The promotional gift certificate has a cash value of £0.001p and is not transferable or assignable. This gift certificate entitles you to 15% off any order placed online at the Europe.MLBshop.com or by phone on +44 (0) 330 333 0255. This promotion cannot be used in conjunction with any other promotion or offer. statutory rights are not affected. This offer cannot be used on any 3 for 2 items. Calls to this number are charged at your local call rate from a BT landline, calls from mobiles and other networks may vary.

Please Note

Promotions may not be used in conjunction with one another.

From time to time we give out gift certificates to all our registered users. If you would like to register with MLB Store Europe then click here.

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